​PAYMENT OPTIONS

For locations where Network Energy Services collects invoice payments, the following payment options are available to most of our customers.

Direct debit

Direct debit is available for our customers. If you want your invoice to be direct debited on the due date, please contact us or complete the direct debit request form enclosed with your first bill and return it via:
Mail: Network Energy Services, PO Box 2296, Mount Waverley VIC 3149
or
Email: billing@networkenergy.com.au

BPAY

You can pay your bill using the BPAY facility provided by your bank or financial institution. 
Our BPAY details (biller code and reference number) can be found on the back page of your bill.

Pay online

You can pay your bills online through your bank website, or you can make payments with your Visa or Mastercard at www.bpoint.com.au/payments/networkenergy.
Details can be found on the back of your bill.

Pay by phone

You can pay your bills with your Visa or Mastercard via phone by calling 1300 276 468.
Please ensure you have your reference number which can be found on your bill available.
Alternatively, you can call our customer service team on 1300 644 521 (from landline only) or on 03 9807 5286 to make credit card payment during business hours (9:00 am to 5:00pm, Monday to Friday).

Pay in person

You can pay your bill in person at any Commonwealth Bank Branch.  
​Please ensure you ask your teller to quoting your reference number which is found on your bill. 

Pay by mail

You can send your payment slip (tear off from the bottom of your bill) with your cheque and send it via:
Mail: Network Energy Services, PO Box 2296, Mount Waverley VIC 3149

Policies & Procedures

You can view our published policies and procedures by clicking HERE.

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